 |
I was advised this "In Stock" item would be delivered next working day (Monday) When this did not happen I contacted the company and after being transferred five times, and being told that my order number "was not one of theirs". They finally stated that there was a problem with the order transferring from the internet onto their system. I asked what this meant and was advised I needed to place the order again over the phone, I did this and was told I would receive the item next day. (Tuesday) Again this did not happen, the item eventually came almost 2 weeks after placing the order. I contacted the company on numerous occasions and was given the telephone number for the courier to chase the item myself. The courier advised they had an issue with this order which they had now resolved with the supplier, no-one advised me of any delays at all.
Poor Poor customer service.
Rating:  [1 of 5 Stars!] |
|
|
